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The Family Assistance Center: From Design to Real-World Implementation


Through this session, the presenter will provide a synopsis of the Family Assistance Center (FAC) planning process undertaken by Northwestern Medicine system hospitals, as well as the subsequent execution of this FAC plan by Northwestern Medicine Lake Forest Hospital in response to a real-world mass casualty incident - the Highland Park Illinois July 4th parade shooting.

About the Presenter:


Molly Schoblocher 

Molly Schoblocher is a seasoned emergency manager, with over 23 years of experience in local, state, Federal and private sector industries. She is a graduate of Jacksonville State University with a Bachelor's Degree in Emergency Management and Public Safety Communications and will receive her Master's in Business Administration from Southern New Hampshire University in April of 2024. 

Beginning her career as a 911 dispatcher, Ms. Schoblocher's portfolio also includes responses to the 2007 I-35 bridge collapse, the 2008 Midwest floods and the 2009 H1N1 planning while working for the Federal Emergency Management Agency (FEMA) as the mission assignment manager. She is the lead instructor for Northwestern Medicine's Incident Command Team, as well as an instructor for both Hazardous Materials Decontamination for First Receivers and hospital evacuation using the Med Sled evacuation devices.  

For the response to the Highland Park 4th of July Active Shooter, Ms. Schoblocher was Lake Forest Hospital's Planning Section Chief. 

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