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Resilient Hospitals: Mastering IT Downtime Preparedness

The "Resilient Hospitals: Mastering IT Downtime Preparedness" full-day workshop equips healthcare professionals with the tools and strategies to effectively manage and mitigate the impacts of IT downtimes. Through interactive sessions, real-world case studies, and hands-on tabletop exercises, participants will learn to identify vulnerabilities, implement manual workflows, establish communication protocols, and develop comprehensive downtime preparedness plans.

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Agenda: 

8:00 AM         Introductions

8:30 AM         Tabletop Exercise #1

9:15 AM         Understanding the importance of downtime preparedness​

10:00 AM      Break

10:15 AM      Show & Tell​

10:45 AM      Identifying key risks and challenges​

11:30 AM      Tabletop Exercise #2

12:30 PM       Lunch

1:30 PM         Effective strategies for maintaining operations during downtime​

2:30 PM         Tabletop Exercise #3

3:15 PM         Developing and implementing a comprehensive downtime strategy

4:15 PM         Case study review

4:45 PM         Q & A

 

Takeaways:

  • A draft downtime preparedness plan that can be further developed and implemented in their own healthcare organizations.

  • All Tabletop Exercise materials to be used by their organizations

ABOUT THE PRESENTER:

For nearly two decades Mark was a leader in the Emergency Management, Business Continuity, and Operational Readiness team at the now Corewell Health serving as Incident Commander for several large scale events.

Mark’s experience served instrumental when he lead the design, build, and day to day operations for the largest vaccine clinics in the country, vaccinating almost 13,000 people in a single, eleven-hour shift.

Mark’s work is built on the foundation of ensuring people, healthcare organizations, and businesses don’t just make it through business disruptions, but excel during them. He does this by working WITH people, rather than working FOR businesses.

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