
You Already Have the Warning Signs. You Just Don't Have a Process.
(A 6-Hour BTAM Intensive for Healthcare)
Real case studies. Real judgment calls: when to handle it internally, and when to call for outside help. Space is limited to keep the work hands-on.
Healthcare workers face workplace violence at nearly five times the rate of the average private-industry worker, and healthcare settings account for roughly 70% of all nonfatal assault injuries requiring time away from work nationally. Most existing programs are built to manage the visible version of that risk — the agitated patient, the psychiatric hold — but not the smaller, more dangerous category of planned or targeted violence, where warning signs (grievance escalation, threatening communications, pathway behaviors) often sit unconnected across HR files, security logs, and patient records for weeks or months before an incident. This 6-hour intensive introduces Behavioral Threat Assessment and Management (BTAM): a structured, multidisciplinary process for identifying, assessing, and managing someone on a path to violence before it reaches your facility. Using real case studies, participants work the process end to end — including the judgment call most teams have never been trained to make: when a situation can be managed internally, and when it needs outside help. Enrollment is capped to keep the case-study work hands-on, so early registration is recommended.
There is a required pre-requisite developed by the University of Nebraska Public Policy Center: Intro to BTAM. This training consists of three required modules and one optional module. The three required modules are free and should take approximately an hour and a half to complete. They do not need to be completed in one sitting.
· Module One: Intro to BTAM
· Module Two: Introduction to the Pathway to Violence and BTAM Steps
· Module Three: Risk Factors & Online Activity
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Keith Hansen, MBA
Senior Consultant for Contingency Management Consulting Group
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