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Heather Costa, CBCP, ITIL

Heather Costa, CBCP, ITIL
Cybersecurity Team Lead
Business Resilience
Cleveland Clinic


Heather Costa leads the Business Resilience program for the Cleveland Clinic.  In her capacity, Heather is responsible for development and implementation of the fully integrated, enterprise-wide, risk and resiliency program which includes Business Continuity, Disaster Recovery and Crisis Management for the international health care organization of 70,000+ caregivers. 


Heather earned her B.S. in Emergency Management and Homeland Security with a minor in Digital Forensics from the University of Akron, and is currently pursuing her MPS in Homeland Security - Information Security and Forensics from Penn State University.  She serves as a member of The Technology Business Continuity and Disaster Recovery Advisory Committee for Ohio Health Information Partnership, and is a member of the NASA Transformative Vertical Flight Working Group for Public Services.


Panel Discussion on the Future of Healthcare Preparedness

March 1, 2022

11:00am - 12:00pm CST



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